WHAT IS YOUR RETURN AND EXCHANGE POLICY?
HealingWay Technology, Inc.'s 30-Day Money Back Guarantee is NOT unconditional and is subject to the following restrictions:
- All
products must be returned in the original condition in which it was
received by the customer including packaging, documentation, warranty
cards, manuals and accessories. All returns MUST be accompanied by a
unique Return Authorization number or will be charged a 15% restocking
fee. Merchandise returned in used or worn condition (as determined by
our warehouse manager) will be returned at the buyer's cost.
- Certain hardware items and qualifying custom/special orders may only be returned for replacement and not for refund.
- All returns must be shipped FREIGHT PREPAID from a USA address unless instructed otherwise.
- Please check our shipping page for more detailed information.
